Payment & Policies

Supervision Payment Options:
We accept cash, check, and Visa/Mastercard payments.

Please contact Ryan at 541-421-6445 or emails us for services charge rates if you are interested in receiving consultation or supervision services.

Consultation & Performance Coaching Payment Options:
We accept cash, check, and Visa/Mastercard payments.

Note: Health Insurance does not usually cover coaching and or consultation services.

Feel free to call us for a free consultation to help determine what services best fit your needs.

Counseling Payment Options:
We accept cash, check, and Visa/Mastercard payments.

Please call to discuss services and cost as it varies depending on the service and how you are paying.

We also offer a same day cash payment discount for those who would prefer this payment option.

For those looking for insurance options:
Keep in mind that insurance companies typically do not provide any benefits for performance coaching, consultation, and couple’s counseling. Please call to discuss payment options if you are interested.

It is also important to know that insurance will not reimburse without a mental health diagnosis.

In-Network paneled insurance is coming soon, the website will be updated when available, otherwise feel free to call with questions.

In-Network questions to ask your insurance company:

  • Is Ryan Cheney, LPC a preferred provider on my panel?
  • Do I have a deductible for mental health services?
  • How much, if any, of my deductible has already been met?
  • When does my plan (deductible) renew?
  • What is my copay (flat $) or co-insurance (%) responsibility?
  • What, if any, are the limits on my mental health benefits?

Out Of Network:
We can provide you with needed paperwork documentation of services rendered for you to submit to your insurance company, and they may reimburse you for part or all of the services. Reimbursement varies greatly between insurance companies and plans. In most cases, you will find you are responsible for 50% of the cost of your counseling sessions after your deductible is met.

Out of Network questions to ask your insurance company:

  • Call and ask what your out of network benefits are for mental health services.
  • Ask if you have a separate deductible for out of network versus in network services.
  • How much of your deductible have you met?
  • What is your co-payment? And do you have co-insurance %?

Health or Flex Savings Accounts
This is an excellent way to pay for counseling! In most cases, you can use your HSA/FSA card to pay for your counseling services. You should check with your HSA/FSA provider to ensure they consider counseling an approved expense.

Using your EAP Benefits
I do not currently contract directly with EAP providers, however some EAP providers will reimburse you for my services if you submit the appropriate documentation. EAPs will often cover couple’s counseling, which is typically not covered under standard insurance plans.

St.Charles EAP contract coming soon.

We offer a complimentary 15 minute initial telephone consultation to discuss your needs, concerns, questions, and determine if NewTides Counseling and Wellness can assist you in achieving your goals. Call 541-241-6445 for this consultation or to schedule an appointment.

Before you come in for the first session, we will send to you documents for you to fill out/sign through our Patient Portal. If you do not have internet or computer access please let us know so we can provide you with an alternative method. Included in the intake paperwork packet is a SELF REPORT Questionnaire that is as much for your use as it is ours. It is designed to help you articulate your strengths and challenges and what you want to focus on in therapy. Please fill this out with as much accuracy as possible.

Cancellation Policy
If you do not show up for your scheduled therapy appointment and you have not notified us at least 24 hours in advance by phone, email or text message, you will be required to pay the full cost of the session. Insurance will not cover this fee.

Parental Involvement Policy
NewTides Counseling and Wellness believes that parental involvement and support is critical for the long-term success of an adolescence’s developmental needs as the family system is important to consider in their treatment. Based off the importance of the family system, we will require parental involvement based on treatment needs developed collaboratively with you and your adolescent.